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Blu3 Nomad Service Request

First Stage Service and Training have been appointed the first Blu3 service centre outside of the US, we are pleased to offer a large scope of services for the Blu3 products. please use this form to arrange collection of your unit.

2023 Recall Summary

Dear BLU3 Nomad Owner,

We have announced a voluntary recall of the Nomad tankless diving system, in cooperation with the US CPSC.

Please stop using your BLU3 Nomad immediately. Below are instructions to help you determine if your Nomad is affected by this recall and how to register to receive more information about what consumers can do with their products in the near future. 

Please note that Nemo (the 10-foot/3-meter model) is not affected by this recall. 

Sincerely, 
BLU3 Team

 

Name of Product: Nomad

Hazard: The compressor head of the tankless dive system can fracture while in use resulting in restricted air flow, which poses a drowning hazard.

Consumer Contact:

 

US:           BLU3 toll-free at (833) 703-5796 from 8:30 a.m. to 5:00 p.m. ET Monday through Friday, or online at www.diveblu3.com 

Australia:   www.underwater.com.au   contact: +61 2 6680 9410

Recall Details

Units:           Approximately 1500 

 

Description:  This recall involves BLU3's Nomad tankless dive system. A BLU3 logo and Nomad appear in writing on the top handle of the dive system. Consumers can identify whether their Nomad is included in the recall by contacting BLU3 and providing the serial number for their Nomad. The serial number can be found in the compartment behind the battery door.

BLU3-Nomad-Serial-Number-location.jpg

Serial Number Location

BLU3  NOMAD RECALL
SERVICE REQUEST

Please read carefully

One form per unit please
 
You must package the unit before submitting this form below

We can only arrange a collection if you can print a label

Otherwise please take it to your nearest postoffice


Do not include the battery!!! 

Before Submitting print 2 copies - so you have a copy and one goes with the equipment.

If you can not print labels please indicate here

Please be home or leave the unit where a courier can safely collect the unit. If you can not be home or leave it somewhere you must arrange the freight.  

First Stage Service and Training

1b, 28 Clyde Street

Rydalmere NSW 2116

Australia

+61 2 8606 2236

Thanks for submitting! If you have any questions please call First Stage on 02 8606 2236

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